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So I thought this would be a simple problem to resolve. 7 days later and 6 hours spent on the phone with QuickBooks and they can’t figure out a way to let me pay and update my account. So they have said I have to start again from scratch with a new account. I feel as though they have given up, tech are dealing with an app that has so many bugs in it that it’s just impossible to work with. Customer service reps are tired of dealing with upset clients all the time and have no resolutions to any of their problems.

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Should be an easy task, however, frequently the app mis-logs if auto milage is used. For example logging somewhere close to where you are as opposed to where you actually went. When manually logging milage a round trip option would be welcome as would squashing the bug which logs the date incorrectly. For example i log a trip in june 2019, when you review trips, its disappeared from June and is now found in December.

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• Learn how to access and manage your company files on your computer using the QuickBooks Online app.
• My conclusion remains the Quickbooks iPhone App is potentially a great product, but if you are a Chartered Accountant currently wanting to use this app to help your clients, FORGET IT.
• For example i log a trip in june 2019, when you review trips, its disappeared from June and is now found in December.
• Support hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays and events beyond our control.
• Every time Intuit puts out a new version, it’s a whole new learning curve to figure out where they’ve hidden everything and how to do what I need to do.
• Email a copy from the app or let customers accept and sign on your phone.

My experience so far with QB online and the apps have been excellent so far. The website and apps have seamless integration and connects to your banking accounts easily for reconciliation. QuickBooks Online Advanced supports the upload of 1000 transaction lines for invoices at one time.

Then we’ll match your receipts to existing expenses or create new expenses for you. Key business tools and third-party apps work better together when they’re under one roof. Track money in and out, run payroll, and make and accept payments—all on one integrated platform. Through the cloud, you and your team have access to your business software tools from any place at any time. Popular business cloud platforms like Microsoft Office 365 or Google Apps for Work offer collaboration tools and are tailored for mobile employees. Since many small businesses have been using Microsoft and Google programs for years, their cloud interfaces are familiar and make for an easy transition.

Keep tabs on every dollar flowing in and out of your business

Some of the best small businesses stumble when it comes to bookkeeping and cash flow management. Fortunately, there are some excellent cloud-based solutions that keep accounting manageable. Cloud-based human resources (HR) software minimizes paperwork by streamlining processes, such as on-boarding new employees, tracking timesheets, scheduling sick leave and PTO, and calculating payroll taxes. Traditionally, HR departments have had to rely on manual data entry and review, which drains resources from a small business. Use the mobile app to snap photos of receipts when you’re on the go. QuickBooks pulls info like date, vendor, amount, and payment method, right from your receipt.

Eventually the problem remained unaddressed and the specialist staff became uncontactable probably through embarrassment at their various failures to solve the issues. I have email after email after email after email proving all this, promising that these serious problems would be rectified. My conclusion remains the Quickbooks iPhone App is potentially a great product, but if you are a Chartered Accountant currently wanting to use this app to help your clients, FORGET IT.

App support

In just a few seconds, you can import your customer and vendor details directly from your phone. For hours of support and how to contact support, click here. See where you’re making and spending money with reports and budgeting tools to enhance profits. Run and grow your business, make confident decisions, and work like you have a larger team behind you—all with QuickBooks.

Data from sales transactions, business expenses, and inventory are automatically uploaded to the cloud. Automated accounting saves time and means no more manual data entry, which minimizes costly clerical errors. When you manage your account from the web you’ll also get additional features. For example, you can match your receipts to incoming bank transactions on the web. When you use your mobile app, you can only snap photos of your receipts. I switched from another program for the 2023 business year to use QuickBooks exclusively for my company.

• When I closed it and went to items the stuff is all there.
• Attach plans, contracts, or photos so customers have the info they need.
• When manually logging milage a round trip option would be welcome as would squashing the bug which logs the date incorrectly.

Explore all you can do with QuickBooks

Add your expense to the invoice and attach the receipt to get reimbursed or track tax deductions. Run your entire business from your phone with the QuickBooks mobile app. Used the app for a couple of months and whilst is ok, its got quite a lot of bugs which should have been sorted before release.

When customers no longer have an active, paid subscription, they will not be eligible to receive benefits. Support hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays and events beyond our control. Intuit reserves the right to change these hours without notice. Terms, conditions, pricing, service, support options, and support team members are subject to change without notice.

It may be a little cheaper, quick book app but it is by far an inferior product. I have spent hours on the phone with their tech support because bank accounts keep dropping out. Most recently they had an update and for whatever reason they did not receive the payment from iTunes even though it came out of my account.

Your essential guide to digitizing your business with online accounting

Here is what happened earlier this year when I complained about Quickbooks in a public space such as here in the AppStore, or on Trustpilot. Firstly Quickbooks tried to kill the problem with kindness writing to me publicly to make it look like they were addressing the problem. Secondly they then emailed privately, but deployed their non-English speaking staff who failed to understand the problem.

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At one time, many small businesses were hesitant to migrate to the cloud because they were worried about security. Today, cloud providers are outfitted with security far more sophisticated than any offered by an on-site IT department. The ability to accept mobile payments and manage your company’s finances from anywhere enhances your own remote work capability. Established businesses like SAP and Oracle have developed comprehensive systems, while startups like SilkRoad and Cornerstone offer niche solutions for functions like talent management. The cloud represents an ideal combination of increased productivity, streamlined human resources, automated accounting, hassle-free security, and customizable scalability for small businesses. Take a photo of your receipt and attach it to your bills.